Ping An Good Doctor expands home-based senior care services to over 100 cities in China

Ping An Good Doctor has expanded its home-based senior care services to cover more than 100 cities across China, serving over 240,000 eligible clients, the company said.

According to Ping An Good Doctor, its upgraded service system integrates healthcare management support during illness, providing access to doctor teams and specialist resources; home-based safety assistance through smart monitoring and age-friendly home adaptations; and coordinated professional care services to support older adults across home, hospital, and institutional settings.

The platform is also developing a “travel-and-stay” senior care model that combines care services with short-term stays in selected destinations. Pilot locations include Huangshan in Anhui Province and Yidu in Hubei Province. Ping An Good Doctor said the initiative is supported by artificial intelligence tools and an integrated online-to-offline service network.

Ping An Good Doctor added that its home-based senior care services have received a five-star rating from the China Quality Certification Centre (CQC). The company said it will continue working with industry partners to promote more standardised and higher-quality senior care services in China.

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  • Matthew Brady

    Matt Brady is an award-winning storyteller and strategic communications advisor.

    A native Englishman with global experience spanning China, Hong Kong, Iraq, Malaysia, Saudi Arabia, and the UAE, he founded HealthTechAsia and co-founded the non-profit Pul Alliance for Digital Health and Equity.

    He has led social media and communications initiatives for world leaders, corporations, and NGOs, and spearheaded editorial strategy for a portfolio of leading healthcare events and year-round publications — transforming coverage from print to digital — including Arab Health, Asia Health, Africa Health, FIME, and others. Earlier in his career, he held editorial roles at Microsoft and Johnson & Johnson.

    He received the 2021 Medical Travel Media Award from the Malaysia Healthcare Travel Council and a Guardian Student Media Award in 2000.

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