Riyadh’s Sultan Bin Abdulaziz Humanitarian City achieves highest HIMSS digital maturity rating

Sultan Bin Abdulaziz Humanitarian City (Sultan City) in Riyadh has attained HIMSS EMRAM Stage 7, the highest level of electronic medical record adoption recognised by HIMSS. The accreditation places the 510-bed non-profit rehabilitation and medical facility among a small group of healthcare organisations globally to have reached a fully paperless clinical environment.

EMRAM Stage 7 requires comprehensive digital integration across clinical workflows, including fully electronic documentation, closed-loop medication management, advanced clinical decision support, and interoperability across care settings. Sultan City’s achievement was supported in part by InterSystems, whose TrakCare electronic health record platform underpins clinical and administrative workflows at the facility.

Sultan City was established under the late Crown Prince HRH Prince Sultan Bin Abdulaziz and has treated more than 1.1 million patients from across the Middle East since opening in 2002. It operates across one million square metres in the Banban area north of Riyadh, delivering surgical, rehabilitative, therapeutic and supportive services through a multidisciplinary care model.

Dr Abdullah Bin Zarah, chief executive of Sultan City, attributed the milestone to cross-disciplinary collaboration and said the organisation intends to build on it through data-driven and predictive care approaches. Ali Abi Raad, Managing Director for the Middle East, South Africa and India at InterSystems, said the achievement reflected the value of integrated technology in supporting sustainable digital progress in healthcare.

Sultan City said the accreditation aligns with Saudi Vision 2030 objectives and strengthens its position as a centre of excellence in rehabilitation and specialised healthcare.