By Matthew Brady 
Dubai Healthcare City Authority (DHCA), the governing body of Dubai Healthcare City, has joined forces with the AI & Quantum Intelligence Institute (AIQII), regional representative of Generative Technologies Inc., to launch an AI-driven medical claims analysis solution.
Announced at Arab Health 2025, the initiative uses advanced generative AI technology, designed to address claims inefficiencies by improving first-pass acceptance rates, streamlining rejected claim remediation and reducing administrative burdens.
Deployed in a secure cloud environment, the AI solution ensures complete data privacy. Healthcare providers can securely upload claims data for automated analysis, requiring minimal involvement beyond data submission. The system identifies recovery opportunities by analysing documentation completeness, validating medical necessity, ensuring coding accuracy, and verifying policy compliance—effectively addressing the root causes of claim denials.
The collaboration represents the first between a healthcare free zone authority and an AI company to optimise revenue cycle management at scale, benefiting over 300 providers within the DHCC ecosystem.
